Payment Terms
Power Duke does not offer credit accounts, deferred payment or cash‑on‑delivery services. Full payment must be received and confirmed before order processing and shipment. Payment methods, currency and payment terms are specified in the quotation or proforma invoice.
FAQ
Q: What payment methods do you accept?
A: Depending on the order and destination, available payment methods may include: ‑ International wire transfer (T/T) ‑ Other secure electronic payment methods listed on the invoice. Available payment options will be confirmed on your quotation or proforma invoice.
Q: Do you offer credit or deferred payment terms?
A: No. Power Duke does not provide: ‑ Credit accounts ‑ Open‑account terms ‑ 30‑day, 60‑day or 90‑day net terms ‑ Monthly billing ‑ Cash‑on‑delivery
Full payment is required from all customers prior to order processing and shipment.
Q: Can I place an order with a Purchase Order?
A: Yes. Purchase Orders are accepted for order confirmation and administration purposes. However, a Purchase Order does not constitute credit terms. Full payment against the proforma invoice must still be received before order processing.
Q: Is credit card payment secure?
A: Credit card payments must be completed via an approved secure payment page or payment service provider. Never send your full card number, expiry date or security code via email, fax, WhatsApp, WeChat or website messages.
Q: What currencies can I pay in?
A: Power Duke normally accepts USD, EUR and GBP. Other major currencies are subject to prior written confirmation. Applicable currency is clearly stated in your quotation and proforma invoice.
Q: Who covers bank charges and currency‑exchange fees?
A: The customer shall bear: ‑ Issuing bank charges ‑ Intermediary bank fees ‑ Currency‑exchange costs ‑ Any payment shortfall caused by exchange‑rate fluctuations.
Power Duke must receive the full invoiced amount before order processing.
Q: When will my order be processed?
A: Your order will be processed only after full funds have been received and cleared into Power Duke’s corporate account. A payment slip, bank transfer confirmation or payment screenshot does not constitute cleared funds.
Q: How do I verify banking details?
A: Only use bank details shown on Power Duke’s official proforma invoice. If you receive any request to change bank account, beneficiary name or payment instructions, please verify the change with your designated Power Duke contact before making payment. Do not transfer funds to personal accounts or accounts not listed on your verified proforma invoice.
Q: Are taxes and import duties included in prices?
A: Taxes, import duties, customs brokerage and import handling fees are not included. Responsibility for these charges is governed by the agreed shipping terms or Incoterms.
Q: When will my order ship?
A: Estimated dispatch date is stated in your quotation or order confirmation. Goods will only be shipped after full payment is received and confirmed.
Q: How are approved refunds handled?
A: Approved refunds are normally processed back to the original payment method or bank account. Bank processing times, currency‑exchange differences and transaction fees may affect the final refund amount received.
Payment Support
Company: Power Duke
Website: https://plcdcsmodule.com
Email: plcdcsmodule@foxmail.com
Tel / WhatsApp: +86 15359254348
Please include your quotation or proforma invoice number when making payment.
